Welcome and thank you for shopping at The Best Bedding USA (TBBUSA). If you have any further question, please send your inquiry to sales@tbbusa.com.



customerservice@tbbusa.com

F A Q

Why use cotton instead of silk as duvet cover?
For a long time the Western world recognizes silk from the Orient for its shininess, smoothness and sensual feelings when touched. Most bedding companies use silk as covers, bed sheets and pillow cases, etc. for these obvious reasons. Although silk is soft and tensile, It' s fragile under treatments of water and chemicals. When silk comes in contact with chemicals, it loses its nature of smoothness and tensility. Strictly speaking, it is inappropriate to turn silk into products that requires frequent washing with chemicals. On the contrary, cotton is more durable in this sense. High thread count cotton cloths also offer silk-like smoothness and yet able to withstand modern day cleaning method of constant machine washing with strong chemicals. Dry cleaning is the only method to clean the dirty spots on silk products. To avoid chemical induced allergies, cotton covers and bedding accessories are more appropriate partners with silk-filled comforters.

How to use the duvet cover?

Turn the duvet cover inside out. Use the interior buttons to secure the silk comforter in place. Turn the duvet cover outside in and zip up for closure.

PRIVACY

How will TBBUSA use my information?
At TBBUSA.com, customer information is used solely for purpose to facilitate the purchases and fulfillment of goods ordered. We do not share your information with any third parties other than those purposes of servicing you.

SHIPPING & ORDER

When do I expect my shipment?
Usually we send out the merchandise in 1-2 business days after we comfirm your order. It take 2-5 days in West Coast and 5-7 days in East Coast to arrive at your destination.
How do I know my order is submitted?
Once you submit your order online, an automated reply email will be sent to your email address confirming the details of your order.
What kinds of payment method are available for purchase?
We accept major credit cards online and by phone.
Will international orders be accepted?
No, We ship only to US and Canada.
Do I have to pay sales or other kinds of taxes on purchases?
There is no sales tax apply on US purchases except for California residents with a 10.25% tax rate.
How do I return the goods?
Please refer to our Return/Exchange Policy.